Privacy Policy
Last Updated: January 26, 2026
Effective Date: January 26, 2026
1. Introduction
Welcome to Dharshan Zwislang (F.L.O.W - Flutter Learning Organized Workflow). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using our app, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect the following personal information that you provide directly:
- Name: To identify you and personalize your experience
- Email Address: For account creation, authentication, and communication
- User ID: Automatically generated for account management
2.2 Financial Information
- Purchase History: Records of courses, events, and subscriptions you've purchased
- Note: Payment card details are processed by our payment gateway (Cashfree) and are NOT stored by us
2.3 User-Generated Content
- Task Submissions: Assignments, projects, and files you submit
- Files and Documents: Educational materials you upload
- Profile Information: Optional profile picture and bio
2.4 App Activity
- Learning Progress: Course completion, session attendance, task completion
- App Interactions: Features you use and how you navigate the app
- Certificates: Records of earned certificates
2.5 Technical Information
- Device Information: Device ID for push notifications
- Crash Logs: Technical data when the app crashes (for debugging)
- Performance Data: App performance metrics to improve functionality
3. How We Use Your Information
We use your information for the following purposes:
3.1 App Functionality
- Provide access to courses, live sessions, and learning materials
- Enable task submission and instructor feedback
- Generate and deliver certificates
- Process event registrations and subscriptions
- Track your learning progress
3.2 Account Management
- Create and manage your account
- Authenticate your identity
- Enable login and logout functionality
3.3 Communication
- Send important updates about your courses
- Notify you about new sessions, events, and features
- Respond to your inquiries and support requests
3.4 Improvement and Analytics
- Analyze app usage to improve features
- Fix bugs and technical issues
- Enhance user experience
4. Data Sharing and Disclosure
4.1 Service Providers
We share your information with trusted third-party service providers:
- Firebase (Google): Authentication, database, storage, and analytics
- Cashfree: Payment processing (they handle payment card details)
- Google Sign-In: OAuth authentication (optional login method)
4.2 We DO NOT:
- Sell your personal information to third parties
- Share your data with advertisers
- Use your information for marketing purposes without consent
4.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes
- Protect our rights and safety
- Prevent fraud or security threats
5. Data Security
We implement robust security measures to protect your information:
- Encryption: All data is encrypted in transit using HTTPS/TLS
- Secure Storage: Data stored in Firebase with industry-standard security
- Authentication: Secure login with Firebase Authentication
- Access Controls: Limited access to personal data by authorized personnel only
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Data Retention
- Active Accounts: We retain your data as long as your account is active
- Deleted Accounts: Data is deleted within 90 days of account deletion request
- Legal Requirements: Some data may be retained longer if required by law
- Backups: Backup copies may persist for up to 30 additional days
7. Your Rights and Choices
7.1 Access and Update
- View and update your profile information in the app
- Request a copy of your personal data
7.2 Delete Your Data
- Request account and data deletion by contacting us
- We will delete your data within 90 days of your request
7.3 Opt-Out
- Disable push notifications in your device settings
- Opt-out of promotional emails (course updates are essential and cannot be disabled)
8. Children's Privacy
Our app is intended for college students (typically 18+ years old). We do not knowingly collect information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using our app, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you a notification for significant changes
Your continued use of the app after changes constitutes acceptance of the updated policy.
11. Third-Party Services
Our app uses the following third-party services:
These services have their own privacy policies and terms. We recommend reviewing them.
12. Contact Us
13. Data Deletion Request
To request deletion of your account and associated data:
- Send an email to support@dharshanzwislang.com with subject "Data Deletion Request"
- Include your registered email address and name
- We will confirm receipt and process your request within 90 days
- You will receive a confirmation email once deletion is complete
14. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City/State].
© 2026 Dharshan Zwislang (F.L.O.W). All rights reserved.
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